All of our hair is 100% human hair. All of our textures, besides straight, are Brazilian hair. The straight hair we carry is Peruvian. Our bundles are 3.5 oz each. We carry lengths from 10" - 32" in Loose Deep Wave, Brazilian Curly, and Loose Curly and lengths 10" - 40" in Brazilian Bodywave and Peruvian Straight. Our wigs range from 130% - 200% density and come in a variety of lengths. If you're wondering what lengths a specific wig is carried in, check the description box of that wig.

Due to human hair industry standards, all of our products are final sale with  no refunds, returns, or exchanges.

For standard shipping, orders, we take about 3-7 business days to process your order. Some of our products take a bit longer than normal to process, and those products will have their expected shipping time in their description box. However, due to COVID-19 delays, we may take additional time to process your order for a variety of reasons. Additionally, although we try our hardest to to avoid this situation, there is a small chance that the item you ordered will become out of stock. In that case, we will notify you of delays or give you the option to cancel your order. 

If you would like to expedite your order, we can do that for an additional fee. Please contact us directly at +1 (424) - 296 -5707 to discuss your options BEFORE you place your order. Although most orders are able to expedite, there are some cases in which we cannot offer expedited shipping. 

No, unfortunately we cannot offer pick-up in store for online orders for our financial safety, as well as yours. If you are worried that a product will be sold out before you are able to purchase, please feel free to call ahead to make sure product is still in stock.

Unfortunately, we cannot proceed with your order until the package is returned back to our location. We have no control over how long this may take, because we must wait for processing and return through USPS. Due to this, it is EXTREMELY important that you put in your address correctly, because once the order is shipped, we are unable to accommodate changes to your address. Once we receive the order, we will contact you on how you would like to receive your order. 

How long your hair lasts really depends on you. How often you re-use the hair, how much heat you use, and how well you take care of them are all factors that can lengthen or shorten how long your hair lasts. However, the hair typically lasts about 1 year, but can last much longer if you take care of it. There is no guarantee on how long your hair will last, but rather an estimate based on standard care. 

All of our hair is 100% human hair, so you can use any hair care products that you like. Some of our favorite affordable brands for the hair for all hair textures are Aussie, Not Your Mother's, and Garnier. Some of our favorite affordable brands for curly hair are Shea Moisture, Aunt Jackie's, and Mielle.

 

Yes, all of our hair is 100% Human Hair meaning that you can do anything you do with natural hair with our hair. Since color brands can be different we do recommend a test strand be done before you fully color the product. Remember,  when coloring hair, you are processing hair.  Processes, like lightening, may cause damage to the hair, just as with your natural hair, which will alter the state of the product. 

Yes, all of our hair is 100% Human Hair meaning that you can do anything you do with natural hair with our hair. Heat damage is always a possibility on the hair, just as the case with your natural hair. We recommend using a heat protectant before you use hot tools on your hair.

All online transactions transactions are processed through PayPal, which is a very secure form of payment. You do not need a PayPal account to use their payment service. Online orders can only be paid using PayPal, Afterpay/Affirm, or a credit/debit card. None of your personal card information will ever be saved in the LA Hair Candy website or in our records.
 
 
If you don't have access to a credit/debit card, you can always make an in-store purchase at any of our locations. Accepted in-store payments are cash, debit/credit card, and Zelle. Afterpay is accepted in-store at our COMPTON location only.
 
No other forms of payment will be accepted.
 
 

Our hair is 100% human hair which means you can use any hot tools on your hair. However, heat damage can always occur, so if you choose to straighten curly hair, you may cause heat damage and damage the curl pattern. Also, since the hair is more textured it may take more effort to get a bone-straight look. 

We can confidently say that neither the wigs or hair extensions cause damage to the natural hair. However, the method used to install as well as client upkeep can lead to some damage of the natural hair.

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